House Rules:
⚠️ Review the cancelation policy and consider travel insurance for unforeseen circumstances.
⚠️The driveway and front entrance are monitored/recorded including audio/video. You'll be asked to leave with no refund if you tamper with the equipment or disconnect the wifi.
⚠️ All guests must be 25 years of age or over unless with a parent or guardian.
⚠️ The cabin sleeps 12 with 2 enclosed bedrooms, an open-air loft that is NOT an enclosed bedroom with full over full bunk beds, a sleeper sofa in the living room, and 2 large full size bathrooms. Please consider your comfort and privacy needs to ensure the cabin meets your expectations.
⚠️ You will be asked to leave with no refund for exceeding the occupancy agreed upon to include bringing pets or having parties. $500 cleaning fee will apply.
⚠️ Check-in is at 4 pm with an electronic lock code and check-out is at 10 am. We cannot offer early check-ins or late departures. This is to allow our cleaning crew ample time to make sure your cabin is thoroughly cleaned and sanitized before your stay. $100 fee every 30 minutes passed checkout will apply.
⚠️ Bears are Knotty, they know how to open car doors and will do so to look for food. They will cause damage to your vehicle and the cabin if doors/windows are left open OR unlocked. LOCK windows/car doors/trash receptacles. Do not leave food, coolers, or trash outside and clean the grill after use. Do not allow children to play unsupervised. Damage and liability will be your responsibility.
⚠️ No smoking/vaping/drugs/fireworks/illegal activity. You will be asked to leave with no refund and a $500 cleaning fee will apply.
⚠️ Always ensure that the shower curtains are positioned low enough to be inside the shower/tub at all times. Water spilling onto the floor will leak through the ceiling or floor into the crawl space. This simple step can prevent very costly damage. It may sound silly but unfortunately this is a common issue.
⚠️Our hot tub is cleaned and sanitized in between each guest. Guests may request a mid-stay hot tub cleaning for $65.
⚠️ Do not tamper with water leak and temperature sensors throughout the cabin.
⚠️ Septic system, ONLY toilet paper can be flushed.
⚠️ Keep hot tub cover on while not in use. No soaps, lotions, or oils allowed. Do not use without pump running. Do not stand on cover, $450 replacement fee applies. Do NOT twist or remove hot tub filter housing. The hot tub is not for unsupervised children. If the filter is removed objects can enter the pump. The hot tub will shut off and there will be a code identifying the pump is compromised. You will be billed for the technician and repair.
⚠️ TN homes are built for a moderate climate and although rare, TN can experience extremely cold/hot weather. During extremes, the HVAC system will likely maintain mid 60s (cold) and mid 70s (hot). Rest assured our cabin and major components are newly built/installed and we will address any issues promptly during your stay.
⚠️ Do not run a/c and fireplace simultaneously, the unit will freeze over.
⚠️ Upon booking guest is required to acknowledge that All Wheel Drive (AWD / 4x4) could be required to reach the cabin in snow/ice.
- The cabin driveway is paved, flat, and can accommodate 6 vehicles (double parked).
- Roads are well-maintained and easy to navigate.
⚠️No changes/refunds due to illness going /fear of heights/mountain road conditions/ inclement weather/natural disasters/power or internet outages/acts of God/events going beyond host's control. Guests are required to report any issues with cleanliness, items in need of repair, or disruptions to their stay or comfort during their stay to provide the host time to correct the issue. No refunds will be considered for anything reported after checkout or if the guest is offered a refund contingent upon vacating but chooses to continue their stay.
⚠️ Do not use fire pit unless you have experience with fire pit safety. Do not use fire pit in windy or dry conditions. Do not EVER leave fire or children unattended. Put the fire completely out with a hose before retiring. Absolutely no accelerants such as lighter fluid should be used. Do not burn trash or anything other than firewood. Do not use any supplied paraphernalia in the fire including pots and pans etc.